Legal

Privacy Policy

Last Updated: 10 April 2025 · Quanta Mind, Shah Alam, Malaysia

Quanta Mind is committed to the responsible handling of personal data. This policy explains what information we collect, how it is used, and the choices available to you. It applies to personal data collected through our website and in the course of programme administration.

Our practices are guided by the Personal Data Protection Act 2010 (PDPA) of Malaysia and, where applicable, the principles of the General Data Protection Regulation (GDPR). If you have questions about this policy, please write to us at [email protected].

1. Who We Are

The data controller is Quanta Mind, registered and operating from 21 Persiaran Kayangan, 40100 Shah Alam, Selangor, Malaysia. We operate as an online school offering programmes in AI and machine learning.

2. What Personal Data We Collect

We collect the following categories of personal data:

Contact and identity information: full name, email address, phone number — provided when you submit an enquiry form or enrol in a programme.
Communication records: the content of messages sent to us via our website or by email.
Programme participation data: exercise submissions, written work, and feedback exchanged during a programme.
Technical data: IP address, browser type, and pages visited, collected automatically via cookies and server logs. See our Cookie Policy for details.

We do not collect payment card data directly. Payments are processed by third-party payment providers and are subject to their own privacy policies.

3. Legal Basis for Processing

We process personal data on the following bases:

Consent: when you submit an enquiry form or accept cookies, you provide consent for us to use that data as described.
Contract performance: when you enrol in a programme, processing is necessary to administer your participation.
Legitimate interest: for maintaining records of communications and improving our programmes.
Legal obligation: where retention of records is required by Malaysian law.

4. How We Use Your Data

To respond to enquiries and arrange initial conversations
To administer programme enrolment and participation
To provide written feedback on exercises and sessions
To send programme-related administrative communications
To improve our website and programmes through aggregated analytics
To comply with legal obligations under Malaysian law

We do not use your personal data for automated decision-making or profiling. We do not sell your data to third parties.

5. Data Sharing

We may share personal data with:

Service providers: email delivery services, hosting providers, and payment processors who support our operations under data processing agreements.
Analytics services: anonymised usage data may be shared with Google Analytics if analytics cookies are accepted.
Legal authorities: where disclosure is required by Malaysian law or a court order.

We do not share personal data with advertising networks or for marketing purposes beyond direct programme communications.

6. Data Retention

We retain personal data for the following periods:

Enquiry records: 12 months from last contact
Programme participation data: 3 years from programme completion
Financial and administrative records: 7 years as required by Malaysian law
Cookie and analytics data: as described in our Cookie Policy

After the applicable retention period, data is deleted or anonymised.

7. Cookies

We use cookies to support basic site functionality and, with your consent, to understand how the site is used. For a full description of the cookies we use and the controls available to you, see our Cookie Policy.

8. Your Rights

Under the PDPA 2010 and applicable principles, you have the following rights:

Right of access: you may request a copy of personal data we hold about you.
Right of correction: you may request correction of inaccurate or incomplete data.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Right to limit processing: in certain circumstances, you may ask us to restrict how your data is used.
Right to erasure: you may request deletion of your personal data where we have no continuing legal basis to retain it.
Right to complain: you have the right to raise concerns with the Personal Data Protection Commissioner of Malaysia.

To exercise any of these rights, write to [email protected]. We will respond within 30 days.

9. Data Security

We apply technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission (HTTPS), access controls, and periodic review of our data handling practices. No system is entirely without risk; in the event of a breach that is likely to cause harm, we will notify affected individuals without undue delay.

10. Third-Party Links

Our website may link to external resources including academic papers and reading materials. We are not responsible for the privacy practices of third-party sites. We encourage you to review their policies independently.

11. Children's Privacy

Our programmes are designed for adult learners aged 18 and over. We do not knowingly collect personal data from persons under 18. If you believe such data has been submitted in error, please contact us promptly so that it can be removed.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised Last Updated date. For significant changes affecting how data is used, we will notify enrolled learners by email. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

13. Contact

For any question relating to data privacy, contact us at:

Email: [email protected]
Post: 21 Persiaran Kayangan, 40100 Shah Alam, Selangor, Malaysia